Charge Person Duties - Employee is able to fill in and handle shift responsibilities during absence of supervisor or lead. Consider ability to delegate, assign responsibilities, make necessary adjustments to schedule, inspect areas to assure that quality standards are met, properly complete communication sheet and attendance calendars and make critical decisions based on work load, projects, hospital census and throughput.
Chemical Usage and Knowledge Mixes, uses, stores and disposes of chemicals according to manufacturer's instructions, following policies and procedures as assigned. Consider employees knowledge of OSHA and PA - Right to Know Law, MSDS on line competency, proper use of personal protective equipment and proper labeling of chemical bottles.
Clean all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices and equipment, following established procedures.
Communication With Patients and Visitors - Employee is able to communicate freely with patients and visitors using proper scripting (AIDET communication tool), asks for permission to enter patient room, uses white board (in patient rooms) and tent cards to communicate with patient and family.
Continuously strive to improve patient satisfaction by increasing interaction, visibility, rounding, initiating service recovery whenever needed, fulfilling patient/family requests, accommodating the needs of the patient/family by putting them first and at the center of our operation.
Electronic Information Utilization Maintains working knowledge and proper usage of computer, My Hub, uLearn, Kronos, e-mail, login/out, MSDS, and online policy access (Infonet and SMH Info Center). Utilizes bed tracking system, pagers, telephones and automated information systems properly and effectively.
Equipment Usage/Knowledge - Employee is knowledgeable of all assigned equipment, utilizes assigned equipment and carts in proper manner, keeps equipment and storage areas in a safe, sanitary and proper order, reporting any problems or suggestions to immediate supervisor.
Floor Maintenance Employee uses proper chemicals, equipment and technique, following departmental policies and procedures to maintain all floor types. Employee cleans and removes debris, spills and stains from floors and carpeting to effectively maintain highest level of cleanliness and appearance.
Follow all safety and sanitation regulations.
Infection Control and Prevention - Employee is knowledgeable of Infection Control policies and procedures to include OSHA Bloodborne Pathogens, Exposure Control Plan and Hand Hygiene Policy. Employee incorporates infection control and prevention knowledge into work practices.
Inspect and ensure that all assigned areas are properly cleaned and in good repair, report problems to the supervisor.
Maintain assigned equipment in clean, working condition, reporting problems and suggestions to the supervisor.
Maintains Assigned Area Maintains assigned area in a sanitary, safe and effective manner with due consideration of patients, visitors and staff, following departmental policies, procedures and techniques. Performs detail cleaning on a regular and timely basis to effectively maintain highest level of cleanliness. Employee accepts ownership for entire campus to assure that all public and common areas are cleaned and maintained at all times.
Make beds, following established cleaning procedures in all patient discharge rooms and on-call rooms as assigned.
Move equipment, furniture, boxes, wash walls, spot carpets, etc. as assigned.
Patient Care Areas Cleans patient care areas to include patient rooms, isolation rooms, treatment areas, surgical areas, critical care units, Emergency Department and clinical areas by following proper policies and procedures, using proper hand hygiene and utilizing required personal protective equipment properly when indicated.
Performs in accordance with system-wide competencies/behaviors.
Performs other duties as assigned.
Personal Appearance - Employee is compliant with System Dress Code Policy, is conscientious of personal hygiene and wears photo ID badge.
Remove trash from all assigned areas.
Replenish paper towels, toilet paper, and soap in all locations of assigned areas to assure adequate supply.
Self Inspection of Work Employee inspects his/her work to ensure that all work is completed properly and area is in good repair, reporting any problems to immediate supervisor or lead.
Waste Management Collects, segregates, transports and disposes of all waste types in accordance to system, hospital and departmental policies and procedures to include municipal solid waste, regulated medical waste (biohazardous, chemotherapeutic and pathological waste) and recyclable waste.
Work Safety - Employee moves equipment, furniture, boxes when cleaning obstructed areas. Employee appropriately utilizes wet floor signs, barricades and closed for cleaning signs when performing cleaning assignments. Employee works safely, uses proper body mechanics and asks for help when needed.
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