Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
FIS Wealth and Retirement empowers advisory, trust and retirement professionals with one of the broadest and richest solutions sets in the industry. FIS clients have unparalleled control over their business model, with the ability to select the deployment option and solution suite that best fits their business needs. This includes access to hosted and inhouse technology platforms, with the ability to outsource back-office functions, and complementary fiduciary, custody and asset management services.
Our clients experience the advantage of a comprehensive wealth and retirement platform with access to an extensive selection of technology and services that support all aspects of their business and future growth. Clients also gain key operational, cost, risk and time benefits as a result of our enhanced technology and outsourcing solutions, allowing them to focus on their core competencies. FIS works with clients as a strategic partner to develop new business strategies that bring a level of integration with the potential to produce tremendous growth results.
What you will be doing:
Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
May be involved in customer installation and training.
Provides support to customer/users where the product is highly technical or sophisticated in nature.
What you bring:
Developing professional role. Usually with only a few years of experience.
Works on moderately complex assignments, exercising judgment within defined procedures.
Receives little instruction on day to day work and detailed instructions on new assignments.
Added bonus if you have:
Bachelor's degree in business administration, finance, economics or other related discipline or the equivalent combination of education, training, or work experience. Coursework in investments/financial markets a plus.
With a 50-year history rooted in the financial services industry, FIS is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor's 500 Index.
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and here:www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
As part of the selection process this role may require an assessment to determine suitability
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.