Senior Program Manager
Philadelphia, PA US / Wayne, PA US
Posted 8 days ago
Job Description
Senior Program Manager
Location:Wayne PA - 680 E Swedesford Road
Alternate Location(s):Philadelphia PA - 401 North Broad Street
Our Vision is to be the IT solutions provider of choice to ensure the availability of our customers' business operations. Do you want to make a difference in one of the world's leading IT services companies? Sungard Availability Services offers careers that combine the independence of working in a small entrepreneurial environment with the depth of resources of a Fortune 500 technology company.
At Sungard Availability Services, we provide operations support to organizations that need to ensure business viability by keeping mission critical information and applications up and running. With the recent launch of our Enterprise Cloud Services, Sungard continues to invest in new technologies to stay in the foreground of technology innovations that solve business challenges.
Unlike other companies that offer individual technology services, Sungard Availability Services is focused on providing responsive and integrated disaster recovery, managed services, IT consulting and business continuity management software solutions, to help organizations keep critical technology and applications available.
At Sungard Availability Services, we know that people our people are our greatest assets; we work hard to develop our employees and rely on them to make wise choices. The result is a challenging and rewarding work environment that fosters growth and encourages professional development. That's why over 3000 dedicated professionals chose Sungard Availability Services as their place of employment.

Title: Senior Program Manager

Job Type: Permanent

Location: Wayne-PA or Philadelphia-PA

The Product Engineering PMO & Lifecycle Management team is looking for a Senior Program Manager to help deliver large, complex projects within a variety of business engagements and support groups in an agile environment. As the Senior Program Manager for SunGard Availability Services, you have the responsibility of the successful planning and execution of the lifecycle management programs. Manage and monitor programs to support company initiatives. Maintain relationship with internal and external customers. Creating, tracking and managing program plans, identifying inherent risk for successful release, communicating project status, milestones and deliverables to the stakeholders. This position will focus on delivery of key strategic programs in order for the business to meet its goals.

About You:

  • You are a strategic thinker with the ability to execute tactically.
  • You are hardworking and driven to succeed.
  • Self-starter with a reputation for delivering results.
  • Quick to learn and adjust with changes.
  • Always looking out for better way to do business.


  • Manage and enable the Global Team to effectively deliver large Sungard Availability Services platform products and services to market.
  • Work with cross functional teams within an Agile environment to establish clear program scope and manage implementations to ensure on-time delivery that delivers consistent value to our business partners.
  • Manage complex software development and infrastructure projects/programs from design and development to production/transition to support.
  • Help bridge product requirements to development & engineering plans following our Lifecycle process. Ability to build consensus around recommendations and gain alignment across all stakeholders.
  • Create strategies for risk mitigation and contingency planning. Serve as a point of escalation for risks and issues.
  • Plan and schedule program deliverables, goals, and milestones within the agile methodology structure.
  • Organizing program phase gate reviews.
  • Demonstrate leadership to identify and define program risks, clearly track and communicate risks to all parts of the organization as needed and directed, including up through Executive Leadership.
  • Coordinate and facilitate regular status meetings with both program teams and leadership.
  • Document and track all elements of a program in an organized, streamlined fashion.
  • Maintain program artifacts by ensuring all information/documentation is stored in central repository and client folders are up to date and contain correct data.
  • Manage the prioritization of programs based on order of importance, followed by available budget.
  • Develop management reports/ dashboards for programs and present to key groups.


  • Minimum 5 years of industry experience in a program manager role.
  • Bachelor degree required.
  • 5 years program estimation, budgeting and scheduling experience with development projects.
  • Experience working with leadership to develop, track and monitor the long-term IT Portfolio Roadmap.
  • Extensive program/project management and knowledge of software development, virtualization, data communication and networking concepts and technologies.
  • Knowledge of different development methodologies necessary, including SCRUM and Agile.
  • Very strong customer service, interpersonal and communications skills (oral and written).
  • Proven experience leading and directing technical staff through crisis situations.
  • Adaptability and willingness to learn new concepts and technologies.
  • Working knowledge of JIRA and Aha! tools a plus.
  • Excellent problem-solving ability.
  • Sungard Availability Services offers a high growth environment with excellent compensation and immediate eligibility for our 401(k), health/dental insurance, educational assistance, and more. Sungard AS is an equal opportunity employer. Minority/Female/Disability/Veteran
  • Ability to meet the physical demands of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Employment is contingent upon successful completion of the background investigation and pre-employment drug screen.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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