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Call Center Sales Agent

Mechanicsburg, PA

Call Center
Full Time

Call Center Sales Agents deliver signature service to delight homeowners. As an Agent, you will make outbound calls, along with taking inbound calls to/from homeowners who have expressed interest in replacing their windows or doors. Agents provide a world-class experience for customers.

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Why Renewal by Andersen?

Your excellent communication skills, passion for helping people, and customer-care-first attitude will be an excellent fit for our energetic team.

A reputation that stands apart

We’re a part of the largest window and door company in North America, and have more five-star reviews from homeowners than the other leading full-service brands. We’re committed to helping you realize your potential and exceed our homeowners’ expectations.

Top-to-bottom expertise

Our call center agents are people-people. They have excellent communication skills, passion for helping people, and customer-care-first attitude. From setting appointments to scheduling service teams, they help customers make their houses their “forever homes.”

A legacy of innovation

Renewal by Andersen has made its name being a different and better home improvement company. Our call center team is at the front line of that experience, making sure homeowners across the country get their projects started off right.

Job Details

Renewal by Andersen is the largest, most respected and most effective window company in the United States and we are looking to add new value to our wonderful team in the form of brilliant and innovative minds! Job Description: The responsibility of the Call Center Agent is to contact potential prospects concerning our products via the telephone in a professional and ethical manner. The presentation that is provided will be followed and every attempt will be made to determine the prospect’s need for our product, build interest through benefits of our products and set an opportunity for our in-home product specialists to give the prospect a no obligation presentation of our product. Main Duties & Responsibilities Contact potential customers concerning products via telephone. Generate and build interest by communicating the benefits of our products. Schedule in-home, no obligation consultations and quotes. SKILLS/KNOWLEDGE: FULL TIME: Must be available to work nights and weekends. Schedule is 9am-5pm and 11am – 730pm Monday thru Friday and Saturdays from 9:00 a.m. – 1:00 p.m Very good communication skills of listening and speaking Initiative; ability to work independently. Strong sales skills Memorize all pertinent scripts and rebuttals Memorize the 10 Requirements of an Appointment Minimum Education and Experience: High School Diploma or GED At least 1 year of sales or call center experience preferred Renewal by Andersen is an Equal Opportunity Employer. Job Type: Full-time Pay: $14.00 plus weekly bonuses