Jefferson Health delivers state of the art healthcare services to patients throughout the Delaware Valley and southern New Jersey. Jefferson (Philadelphia University + Thomas Jefferson University) provides more than 8,400 students from nearly 40 states and 40 countries with 21st century professional education. Combined, we have over 30,000 employees.

Jefferson Health, with 14 hospitals (seven are Magnet designated by the ANCC for nursing excellence) and 40+ outpatient and urgent care locations, offers a broad range of primary and complex, highly specialized care that touches the lives of more than four million patients annually. U.S. News amp; World Report has ranked Thomas Jefferson University Hospital among the nationrsquo;s best in eight specialties. Jefferson Health also includes the NCI designated Sidney Kimmel Cancer Center; it is one of only 70 such centers in the nation.

Thomas Jefferson University has ten colleges and three schools that offer more than 160 undergraduate and graduate programs. Our University is dedicated to inter-professional and transdisciplinary approaches to learning that offer a vibrant and expandable platform for professional education. Through this unique model, we are preparing our students for current and yet to be imagined careers.

As an employer, Jeffersonmaintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jeffersonrsquo;s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

EXPERIENCE:

• 2 years medical office preferred.

EDUCATION amp; TRAINING:

• High school diploma or equivalent required.

LICENSE, REGISTRATION amp; CERTIFICATION:

• Achieve Healthcare Provider CPR Certification from the American Heart Association prior to employment and maintain certification thereafter. As of July 1, 2011 a valid Driverrsquo;s License is required for practices with multiple offices.

OTHER REQUIREMENTS:

• Professional conduct and appearance, interpersonal communication skills, organizational skills, good phone and computer skills, medical terminology preferred.

PRIMARY FUNCTION:

Under the general supervision of the Office Manager/Coordinator performs reception, clerical and data entry duties to facilitate and provide quality patient care in an out-patient setting. May communicate with patients ranging in age from 0 to 100+.

ESSENTIAL FUNCTIONS:

• Meets all standards of the Patient Satisfaction Initiative Criteria in order to make AH the hospital of choice for Patients and Employees.
• Maintains fiscal integrity by either collecting and recording charges and payments in computer or posting payments in computer. Reconciles day sheet and totals monies collected to ensure appropriate payments are received and data collection/statistical information is accurate. Run end of day reports as appropriate.
• Uses good guest relations and telecommunication skills to greet, check-in, and check-out patients to gather accurate demographic and insurance information for processing of patient visits.
• Facilitates the HMO referral process to maintain compliance with managed care guidelines.
• Uses good communication skills (verbal and written) to prioritize and relay pertinent information to appropriate individuals.
• Performs clerical duties using good organizational skills to service the needs of the patients/staff/physicians and others.
• Completes telephone intakes and schedules patients for appointments. Maintains appointment schedule and waiting lists, contacting patients when appointments become available.
• Performs other duties as assigned.