County Casework Manager 1 (Local Government) - Pike County C&Y

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County Casework Manager 1 (Local Government) - Pike County C&Y

Salary

$56,056.00 Annually

Location

Pike County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2024-81833-L0627

Department

Local Government

Division

HS Pike Co Child Welfare Servi

Opening Date

05/14/2024

Closing Date

5/27/2024 11:59 PM Eastern

Job Code

L0627

Position Number

80006746

Union

Non-Union

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88212752

Bureau / Division

Pike County C&Y

Worksite Address

506 Broad Street

City

Milford, Pennsylvania

Zip Code

18337

Contact Name

Michele Burrell

Contact Phone

570.296.3446

Contact Email

Mburrell@pikepa.org

THE POSITION

NOTE: THIS IS A REPOSTING OF (CS-2024-81833-L0627). IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM APRIL 18, 2024 TO MAY 01, 2024, YOU CANNOT SUBMIT A NEW APPLICATION.


Are you a compassionate, organized leader expanding your professional social service career to include supervising other professionals and impacting agency-wide operations? Join Pike County Children and Youth as a County Casework Manager 1. With our team, you can share your experience and help ensure the safety and well-being of children in your community.


DESCRIPTION OF WORK

This County Casework Manager 1 position oversees County Casework Supervisors and assists with the planning, development, and modification of programs, policies, and practices. Responsibilities include:

  • Monitoring, evaluating, and coordinating work in each operational unit.
  • Representing the agency in the absence of the Administrator, on boards and with community services organizations, and while attending or testifying at hearings.
  • Ensuring that services are provided in accordance with objectives, rules, regulations, policies, and procedures as well as case management and social services principles and practices.
  • Assisting in the development and implementation of policies, practices, and standards.
  • Performing administrative and supervisory functions to include assisting in the preparation of the annual plan, budget, studies, and correspondence as well as training new supervisors and making recommendations regarding personnel actions and the selection of applicants for positions.

 

Support our vision of a world where all children and families will thrive in safe and loving homes. Apply to join our team and help provide the services families need to have the choice to remain safely in their own homes and communities and utilize their own strengths and resources. Make a positive impact on your community with us!

 

Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
  • This position is scheduled for on-call and overtime as needed. 
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS:

Minimum Experience and Training Requirements:

  • Three years of experience in public or private social work which included one year in a public welfare program and one year in a supervisory capacity; and a bachelor's degree which includes or is supplemented by 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or 
  • Any equivalent combination of experience and training which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Other Requirements:

  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • Hiring preference for this vacancy may be given to candidates who live within Pike County. If no eligible candidates who live within Pike County apply for this position, candidates who reside in other counties may be considered.
  • You must be able to perform essential job functions.

Legal Requirements:

  • This position falls under the provisions of the Child Protective Services Law.
    • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • This posting requires submission of a copy of your college transcript(s). Unofficial transcripts are acceptable. You may upload your document as an attachment during the application process. You must still complete the application and answer the supplemental questions. All documents MUST be uploaded prior to the submission of your application.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position. 

Veterans: 

Telecommunications Relay Service (TRS): 

  • 711 (hearing and speech disabilities or other individuals).


If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
 
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01
How many years of full-time professional public or private social work experience do you possess?
  • 3 years or more
  • 2 but less than 3 years
  • 1 but less than 2 years
  • Less than 1 year
  • None
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
Do you possess one or more years of full-time professional public or private social work experience in a public welfare program?
  • Yes
  • No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
Do you possess one or more years of full-time professional public or private social work experience in a supervisory capacity?
  • Yes
  • No
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
07
Have you completed at least 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visit https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3 and click on Other Information.

  • Yes
  • No
08
How much graduate coursework in social work have you completed?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visit https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3 and click on Other Information.
  • 60 credits or more
  • 30 but less than 60 credits
  • Less than 30 credits
  • None
09
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our FAQ page.
  • Yes
10
WORK BEHAVIOR 1 - SUPERVISION

Provides supervision for clinical staff, clerical, and student interns (when applicable) and management of the outpatient program. Assigns, reviews, and manages staff's time and workload. Responsible for conducting interviews and making recommendations for selection of staff. Evaluates staff performance, approves time off, and provides orientation/training to new staff. Monitors employee performance and makes recommendations regarding personnel actions. Supervises professional staff development and training. Ensures that work is performed in accordance with established rules, regulations, licensing requirements, and standard practices of the profession.

Levels of Performance

Select the "Level of Performance" which best describes your claim.
  • A. I have supervisory or management experience performing all aspects of this work behavior including assigning, reviewing, and managing work of subordinate staff; monitoring performance; approving leave; recommending personnel actions regarding staffing and discipline; and providing orientation/training to new staff; AND I have experience supervising professional staff development by determining training needs and ensuring the training is provided either externally or internally to actively promote a culture of continuous learning.
  • B. I have supervisory or management experience performing this work behavior in at least 3 of the following 7 aspects: 1) assigning work to subordinate staff; 2) reviewing work of subordinate staff; 3) managing work of subordinate staff; 4) monitoring performance; 5) approving leave; 6) recommending personnel actions regarding staffing and discipline; and 7) providing orientation/training to new staff.
  • C. I have supervisory or management experience performing limited aspects of this work behavior such as assigning and reviewing work of subordinate staff or providing orientation/training to new staff.
  • D. I have successfully completed college-level coursework related to effective supervision, personnel, management/ administration, or employee training.
  • E. I have NO experience or education related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
  1. The name of the employer(s) where you gained this experience
  2. To whom you provided supervision
  3. The actual duties you performed related to supervision of staff
  4. Your level of responsibility
12
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
  1. College/University
  2. Course Title
  3. Credits/Clock Hours
13
WORK BEHAVIOR 2 - MONITORS AND EVALUATES SERVICES OF CONSUMERS

Monitors and evaluates the need for counseling and support services, and/or additional or alternative services, of consumers and provides direction to staff about consumer advocacy services.

Levels of Performance

Select the "Level of Performance" which best describes your claim.
  • A. I have experience monitoring AND evaluating the need for counseling, case management, or support services, and/or additional or alternative services, of consumers by conducting meetings with treatment teams or one-on-one meetings, telephone calls, or reviewing documents/files; AND providing direction to staff regarding consumer advocacy services to ensure consumers receive the services to which they are entitled in a human services setting.
  • B. I have experience monitoring OR evaluating the need for counseling, case management, OR support services, and/or additional or alternative services, of consumers by conducting meetings with treatment teams or one-on-one meetings, telephone calls, or reviewing documents/files.
  • C. I have successfully completed college-level coursework related to counseling or social work.
  • D. I have NO experience or education related to this work behavior.
14
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
  1. The name of the employer(s) where you gained this experience
  2. The actual duties you performed related to monitoring and evaluating the need for counseling and support services, etc.
  3. Your level of responsibility
15
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
  1. College/University
  2. Course Title
  3. Credits/Clock Hours
16
WORK BEHAVIOR 3 - PROGRAM DEVELOPMENT

Participates in the development of program planning, policies and procedures, and service implementation as needed. Updates and implements programs/policies/services due to changes in managed care, insurance requirements, laws, regulations, etc.

Levels of Performance

Select the "Level of Performance" which best describes your claim.
  • A. I have experience as a lead of a team or project in developing program plans, policies and procedures, and service implementation. I was responsible for implementing new practices to staff due to changes in managed care, insurance requirements, laws, regulations, etc. to meet the new requirements and to ensure program compliance.
  • B. I have experience as a member of a team or project compiling, analyzing, and/or reviewing program data and interpreting regulations to ensure program compliance including applying revisions/updates made to programs/policies/services due to changes in insurance requirements, laws, regulations, etc. to meet the new requirements and to ensure program compliance.
  • C. I have experience analyzing policies, procedures, services, and/or data to provide input or recommend changes to programs.
  • D. I have successfully completed college-level coursework related to policy development or research.
  • E. I have NO experience or education related to this work behavior.
17
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
  1. The name of the employer(s) where you gained this experience
  2. The type(s) of programs/policies/services that you participated in developing or updating and your role in doing so
18
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
  1. College/University
  2. Course Title
  3. Credits/Clock Hours
19
WORK BEHAVIOR 4 - ANALYZES CASE RECORDS AND OVERSEES DOCUMENTATION

Oversees and analyzes case records to ensure accurate and thorough records are properly maintained (documents kept in appropriate files, documentation meets licensing requirements i.e., must have signed treatment plan or other required documentation within specified timeframes required by agency policy, managed care, insurance, licensing, laws) and in compliance to meet agency, managed care, insurance, state, and/or federal requirements. Participates in the completion of notes and other necessary service documentation as needed.

Levels of Performance

Select the "Level of Performance" which best describes your claim.
  • A. I have experience performing all aspects of this work behavior as stated above including overseeing and analyzing case records to ensure they were accurate, complete, timely, properly maintained, and in compliance to meet agency, managed care, insurance, state and/or federal requirements; AND I participated in the completion of notes and other service documentation, as needed. I was ultimately responsible for oversight and compliance of case records of a unit or department.
  • B. I have experience analyzing case records to ensure they were accurate, complete, timely, properly maintained, and in compliance with regulations, requirements, policies, etc. AND I participated in the completion of notes and other service documentation, as needed. I was responsible for compliance of my own case records.
  • C. I have experience analyzing documents to determine if they complied with regulations.
  • D. I have NO experience related to this work behavior.
20
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
  1. The name of the employer(s) where you gained this experience
  2. The actual duties you performed related to overseeing and analyzing case records
  3. Your level of responsibility

Required Question

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